Documentation can be segregated by Team. Although the foundation of App Overview is a representation of the Software itself, each Team can store their own Team’s documentation about each part of the System. This allows each Team to find what they need to know quickly, without having to wade through other Team’s documentation. They also don’t have to worry about capturing documentation in a way that satisfies everyone. Teams can easily check other Team’s documentation should they need to.
As each Team’s documentation continually grows for their Team, every Team’s Software level of intelligence is elevated, benefiting the whole IT Organization. With App Overview’s visual representation of your Software, everyone’s mental model of the Software is the same, because it is based on something visual, concrete and consistent. This means Teams discussing their Software are already clear and on the same page of how it works, making it difficult for anyone to NOT understand the problem domain. Problems and solutions become much clearer, and can therefore can be solved for faster AND with better results.
App Overview will help New Employees get up to speed on their own time. When employees leave, knowledge stays with the Company, not with Former Employees. And Existing Employees will become “cross-functional,” able to easily work on areas of the System they previously could not before, due to a lack of knowledge. This minimizes cases where projects that have to wait due to resource availability of Subject Matter Experts.
Risk is lowered for areas such as Security, or other areas of your Software that need closer scrutiny. When you have the ability to document your Software and find that documentation quickly, you can assess risk and manage it more effectively.
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